KIYLEX PRODUCTS FOR LIFE
KTN THERMODYNAMICS products come with a LIFETIME WARRANTY that applies to purchases made from either KTN THERMODYNAMICS or authorized retailers of KTN THERMODYNAMICS.

Warranty coverage is non-transferable and applies only to the original registered owner and original product.

Every KTN THERMODYNAMICS product includes a warranty card and certification of guarantee that are used to register the products on our website.

Moreover, users will be able to identify a fake product from a non-authorized distributor through the absence of a warranty card or certification guarantee in the packaging. In this case, contact us immediately so we may help you obtain a certified KTN product. customerservice@ktnthermo.com

KTN THERMODYNAMICS warrants that the product shall be free from defects in material and machining for the lifetime period in which you own your vehicle.

This includes the LIMITED LIFETIME WARRANTY that you, THE REGISTERED PART OWNER, owns the vehicle from the date of purchase when it is used for the specific vehicle make and model it was intended for according to the requirements outlined in the KTN instruction manual, subject to the following conditions and exclusions.

1. To be eligible for any warranty, the purchaser must register their product within 30 days of purchase on our website at www.ktnthermo.com/register
2. The original unit deemed defective by means of installation issues will be repaired or replaced for the Lifetime the Kiylex Automotive part remains connected to the Original Registered Owner starting from the original date of purchase.
3. In order to receive the determination on whether a product will be replaced or repaired, the customer must contact us at warranty@ktnthermo.com and send in their defective unit to KTN Thermodynamics Corporate office. The address is provided on our website at www.ktnthermo.com/aboutus.
4. In the rare event that a replacement unit is issued, the warranty coverage on the Replacement Product also carries a Lifetime Warranty. All KIYLEX Auto parts are proudly made in the USA with the same level of quality control, fit, and finish you would expect from the KTN product line. All KIYLEX products carry KTN’s Lifetime Warranty!

Our Customer Care Team and Product Specialists are available to provide the warranty service options available to you via email. Depending on the severity of the situation, a customer service team member may reach out to you via phone. Otherwise, e-mail is the default method of communication.
1. Wear and tear from uninstallation and reinstallation such as a chipped edge resulting from a dropped Kiylex Product is not covered by this warranty.
2. Purchased products that don’t fit the user’s specified vehicle are not covered by this warranty.
3. Any product that has been tampered with or used for anything other than the products intended purpose of installation is not covered by this warranty.
4. Tampering with products such as making modifications with sandpaper, burrs, or any type of cutting tool will void the warranty. If a specific hole or cut needs to be made in order for the product to function properly for your vehicle, simply call or email us so that we may help or accommodate your needs.
5. Damage caused by misuse, abuse, negligent handling, or mishandling in transit will void the warranty.
6. Consequential and incidental damages.
7. Defects caused by or resulting from an incorrectly tuned or untuned vehicle with products that were not installed from the vehicle manufacture are not covered.
8. Any alterations to a product or any of the product’s parts made by a person or machine that is unauthorized by KTN THERMODYNAMICS.
It is the responsibility of the purchaser to find appropriate torque specs for all products being installed. KTN THERMODYNAMICS is not responsible for any mis-threaded, cross threaded, or pulled threads from any mounting point or nut that is removed and reinstalled to correctly perform the installation of our products. We provide installation videos and help guides in our forum to help users install products safely and effectively. If you are unsure of your abilities, please seek out a professional automotive repair technician to install your product properly.

KTN Thermodynamics products do not blow engines, but instead, lower overall air temperatures. It is the purchaser’s responsibility to look for lean. If your engine is running too lean, it isn't burning enough gas for the amount of air that is being drawn into it. A too lean condition in a fuel injected engine is usually caused by either clogged fuel injectors or a faulty mass air flow sensor. Conditions for performance vehicles running stand-alone engine management such as Haltech, AEM, Hondata, etc before driving the vehicle hard due to racing or outside of the state’s laws. It has been determined that vehicles utilizing aftermarket oxygen sensors require a manual adjustment due to OEM wide band oxygen sensors automatically making the fuel trim adjustments and the engine’s control module adjusting the timing and ignition accordingly to the gains given from our products. It is your responsibility to find a competent tuner that is accredited. Street tuning is not a complete tune. Always remember to be safe and responsible in your vehicle.
KTN Thermodynamics warrants its products to be free from manufacturer’s defects due to workmanship and material. Please read our Warranty Policy carefully and follow our Return, Replacement, and Refund Policy when returning a product to us.

KTN Thermodynamics will accept any returns within 30 days of purchase of any unused products that were purchased directly from KTN Thermodynamics. All returns must be new and in the original packaging for a full refund. If the return is past 30 days of the original purchase, new and unused, a store credit will be given.

All warranty is limited only to the repair and/or replacement of the Kiylex product. Under no circumstances will the obligation or liability of KTN Thermodynamics exceed the purchase price of the product as indicated on the original bill of sale. KTN Thermodynamics excludes and disclaims any liability or obligation for incidental or consequential damages and cost related to such damages including but not limited to installation, removal or repair labor, rental vehicles, tow or any other inconvenience costs. Such costs will be the responsibility of the vehicle owner.
KTN Thermodynamics does not provide warranties for any open boxed or used items or products purchased from third party sellers such as eBay.

Non-Returnable Products
· Products that have been opened or modified
· Any products that have been cut, melted, drilled, tapped or modified
· Any products that have a sealing agent such as any type or kind of silicone, glue, liquid Teflon

Non-Returnable Products
If you are missing any items, fill out the online form at www.ktnthermo.com/tech or contact us directly at 855.454.9539 Have the following items ready:
· Part Number
· Copy of Invoice
· List of items missing
· A photo of the product in question
· Your contact information

Non-Returnable Products
If you are going to return any product to KTN Thermodynamics, you must first receive an RGA (Returns Good Authorization) number and write that number on the box you are returning, along with a copy of the RGA sent to you. For your convenience, KTN will mail you a prepaid shipping label. If you are requesting a replacement part, you must first receive an RGA. KTN Thermodynamics must receive the item for inspection. After the product is reviewed, returned, and approved by our returns department, KTN Thermodynamics will send a replacement item. KTN Thermodynamics will not send any replacement part before receiving the warranty return. For your convenience, KTN will mail you a prepaid shipping label.
KTN Thermodynamics
612 N 39th Ave
Yakima, WA 98908
Tel: 855.454.9539
sales@ktnthermo.com
tech@ktnthermo.com
Tech Business Hours: Monday – Friday 9:00AM – 4:00PM PST

• KTN Thermodynamics warrants their products to be free from manufacturer’s defects due to workmanship and material.
• This warranty applies only to the original purchaser of the product and is non-transferrable.
• Proof of purchase of the KTN Thermodynamics product is required for all warranty claims.
• Warranty is valid provided that KTN Thermodynamics instructions for installation and/or cleaning were properly followed.
• Damage due to improper installation, abuse, unauthorized repair or alteration is not warranted.
• Incidental or consequential damages or costs, including installation and removal of part, incurred due to failure of vehicle engine parts are not covered under this warranty.
• All warranty is limited to the repair and/or replacement of the KTN Thermodynamics part.
Girl in a jacket
KIYLEX Auto parts are proudly made in the USA with the same level of quality control, fit, and finish you would expect from the KTN product line.
KIYLEX products carry KTN’s Lifetime Warranty!.
-Warranty coverage is NON TRANSFERABLE and applies only to the original registered owner and original product.
-Damage due to improper installation, abuse, unauthorized repair or alteration is not warranted.
-Incidental or consequential damages or costs, including installation and removal of part, incurred due to failure of vehicle engine parts are not covered under this warranty.
-KTN Thermodynamics does not provide warranties for any open boxed or used items or products purchased from THIRD PARTY SELLERS such as eBay.
-All Warranties are limited to the repair and/or replacement of the KTN Thermodynamics part.
No other warranty expressed or implied applies nor is any person or advanced FLOW engineering authorized to assume any other warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, nor do they allow limitations on how long an implied warranty lasts. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights that vary State to State.
All KIYLEX AUTO PARTS come with a LIFETIME REPLACEMENT WARRANTY, 90 DAY
MONEY BACK GUARANTEE
KTN will make NO unsubstantiated claims and will always strive to “under-promise and over-deliver”.

KTN is an honest company with honest products that really work and live up to the claims.
 
KIYLEX THE ONLY GUARANTEED SOURCE OF HEAT SOAK ELIMINATION IN THE AUTOMOTIVE INDUSTRY
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